jackson gray
GBterrible service terrible service, terrible customer support, terrible infastructure. there is zero reason they need a pickup option for a third-party service called "delivery.com." tried to fix my order but FAQ says to contact merchant yet merchant can't do anything since it's ordered through a third party service.
Mary Ann Curran
GBAbsolutely the worst customer service… Absolutely the worst customer service I’ve ever experienced! Issues trying to order, the order wasn’t ready when promised, and then my card was charged twice! I contacted them and although I sent my card statement showing a double charge, they insisted that I was only charged once. Thankfully my credit card company was on the ball and helped me dispute the charge. 5 stars for capital one, zero stars for delivery.com.
Bradford Gary, Member, Circumnavigators Club, New
GBTerrible service do not use Terrible service do not use ! The answering service in West Palm Beach, Florida are high school drop outs who flat out lie about when the order is expected. No idea where any restaurants or residence locations are ! Food is cold - no apologies or refunds ! Delivery.com need to have their license revoked and I look forward to terminating this group
Valerie O
GBDO NOT USE DRIVERLY APP FOR… DO NOT USE DRIVERLY APP FOR ANYTHING!!!! I paid $17.99 for these people to contact Lyft on my behalf to reinstate my driving privileges with them because of false customer complaints! I had to ask 3 times for them to send me a copy of the letter they sent to Lyft, and after I read it it was a complete embarrassment! They misstated facts that I provided to them in writing, the letter was written in broken English, so unprofessionally written and a complete embarrassment on my behalf! These people DO NOT know what they are doing and even if you told them how to do it right, they still would get it wrong!
Kristi Boston
GBThanks, but NO THANKS! I just called my favorite Chinese restaurant, & they INSISTED I use delivery.com.... what a CROCK! Just the set up process is such a joke, & time consuming!! This particular restaurant used to be so awesome for delivery, that they’d be there before you’d hang up your phone, I swear.... now, all I could see for reviews, is how awful & COLD their food is, & how slow & expensive the delivery service is! Up to $20 to deliver dinner?!? Really?!? Only to have someone w/possible COVID breath breathing all over your order?!? No thanks!!!