Nneka Agbakoba
GBThis company is not to be trusted I… This company is not to be trusted I placed an order on 9/17 it's exactly 3 weeks later I don't even have a tracking number. I have left voicemails that have not been returned, I finally sent an email and got an automated response about Covid shipping delays and stating that I will receive a tracking number this was on 10/2 and I'm still to receive . Please order from a better company!
Sarah Nighy
CADO NOT BUY FROM THIS COMPANY!! Customer service was non-existent. I sent three customer inquiries asking for the status of my order (when it left the warehouse, tracking number, etc.) None of my questions were answered. After numerous inquiries, the only time I received a response was when I finally asked to cancel my order, which they wouldn't do. Very rude. Impossible to track my order. Worst experience of online ordering ever. Still haven't received my order.
Erik
GBTerrible Ordered some vitamins 4 weeks ago (Oct 6) Got an email saying they would ship in 4-7 days. Never came. Emailed "Customer Service" and they told me to expect a tracking number soon. Never came. Called "Customer Service" a few days later and she said the order has not even been shipped yet - still waiting to receive the vitamins from the manufacturer. So here we are 4 weeks later and still nothing. These guys are the worst. Based on all the other terrible reviews, it's obvious this is just how they operate. I wish I had checked up on them earlier.
jjc
GBWaiting too long for order to be processed I placed and order and 4 days later according to the lady that answered the phone it is still being processed but no explanation on what is taking so long. I tried to answer but she hung up the phone before the words left my mouth (that was rude). I guess I'll wait until Monday to see if they have some kind of status on the order and if not I'll have to call my bank and ask them not to make the payment.
J Fernandez
GBScam Company I ordered from vista springs, got a confirmation email and then a shipping confirmation with no tracking number. Called and got a voicemail claiming they were busy to email. I emailed and got a message saying email not receiving messages. Calling my cc company tomorrow to stop payment. The reviews are true, this is a scam company.