Excellent service and at a price I'm… Excellent service and at a price I'm happy with. Also found The English Grocer is cheaper than using Britstore or British Corner Shop - the main difference arises from customs charges - I've been routinely charged ~ CHF 70 for nothing except box opening and inspection. Also please note, these two companies won't ship meat pies and cheeses whereas The English Grocer will.

Order never received Order never received. Similar situation to what I am reading. Ordered Nov. I was sent a payment link dec. Paid immediately. Nothing december. Wrote an email reminder. No response, no goods to date. I really can't be bothered to take further for the sake of approx CHF 70. My time is far too precious. Would just warn to avoid at all cost.

Worst customer experience! If I could rate it minus star, I would. I placed an order on 8 November 2023 and was promptly asked to pay, which I did. Since then, I have not received any products. I have requested a full refund, to which my emails go unanswered. My registered letter was also not picked up and thus returned to me. This is by far the worst customer experience I have ever had. Any company should listen to their customer feedback and take it seriously. There is a red flag that so many people have had the same experience. I'm extremely dissatisfied - would not recommend - will not use then again. Just shameful.

Excellent products-Will order again Excellent products. Once I had the contact (WhatsApp) number, all flowed seamlessly. Very friendly service and was a pleasure to receive the top-quality products. +: Good selection, great service, delivered fresh in a well-suited box -: I didn't set a delivery time proposal but will know better next time (my fault)

Never received the order Never received the order. Months & months later after emailing them multiple times, they changed the status to shipped and then removed the order from the website so it’s no longer found.