order not delivered We placed an order over one month ago and have not received our merchandise yet. The amount owed was charged to our credit card. The English Grocer has not been answering several e mails requesting an update. They do not answer the telephone number listed on their website.

A simple order of some regular and… A simple order of some regular and always available products took 2 months and several reminders from my side to be processed. Never again And after your reply: I immediately ask you to remove my name from your reply. You do not have permission to publish my name.

Chocolate bars order The experience was rather good. Overall no issues apart from the time it took to deliver the goods from the order date.

Potentially a great company once well established I ordered some Bacon and crumpets at te beginning of January. Paid full by credit card for the order. Was supposed to receive the order January 23rd. Tried to contact them via email and phone and through there AI bot on ther site. Got a brief response saying they experienced a split to there orders from UK and they will pick my order soon. Max gave me a full refund on request and has offered to complete the order ASAP and get cash payment on receipt of the goods. I hope this can work as its a great concept, i guess everyone experiences teething troubles so im going to give him a chance.

Never received the order Never received the order. Months & months later after emailing them multiple times, they changed the status to shipped and then removed the order from the website so it’s no longer found.