Dodgy operation-buyer beware Ordered at beginning of December. Payment by Twint confirmed by company, so they got their money. Delivery on 23 December, over 50% of the items i ordered not included. No response since then from the company to several polite e mails and a phone call. Even allowing for Christmas rush and errors, still crap service and unprofessional. probably just fly by night mob who cant actually manage all the orders and deliveries properly.

order not delivered We placed an order over one month ago and have not received our merchandise yet. The amount owed was charged to our credit card. The English Grocer has not been answering several e mails requesting an update. They do not answer the telephone number listed on their website.

Order never received Order never received. Similar situation to what I am reading. Ordered Nov. I was sent a payment link dec. Paid immediately. Nothing december. Wrote an email reminder. No response, no goods to date. I really can't be bothered to take further for the sake of approx CHF 70. My time is far too precious. Would just warn to avoid at all cost.

Paid for my food delivery in November! Paid for my food delivery in November! Received a small partial delivery before Christmas but no re fund for the remaining undelivered items. My credit card company is trying to recover my money from them! Total Scam.

Great service Great service Two orders so far. The first for Christmas was delayed but delivered in time for the festivities with a very kind gesture. The second order of delicious fresh sausages was delivered within 2 weeks. Any emails regarding the orders were dealt with in a prompt and friendly manner. Deliveries made with a smile and kind word.