Chris Martin
CHCaveat Emptor I have just (20/3/24) taken delivery of the final items of an order placed on 28/6/2023 i.e. nearlly nine months ago. The oher items were delivered on 6/3/24. I leave readers to draw their own conclusions.
Monique
CHorder not delivered We placed an order over one month ago and have not received our merchandise yet. The amount owed was charged to our credit card. The English Grocer has not been answering several e mails requesting an update. They do not answer the telephone number listed on their website.
SITV
CHI wish I had read the reviews before… I wish I had read the reviews before ordering. I passed an order in September 2023. I amended the order to add products in October. When I contacted the company again in October to inquire about when the order would be delivered, they replied to tell me that they were having an issue ordering certain products. That was the last time I heard from them, despite writing three times (in December, January and February) and calling several times to ask for updates. (Calls and voicemails go unanswered.) This is a total scam.
Horia Popa
CHShipping delays The seller answers emails with delay, he promised a new delivery date but nothing happened. I have ordered from this seller before with no problem and I do not understand why the quality of the service degraded since the last time I have ordered. UPDATE: looks like the order has been shipped. I don't have an issue with delays, it is a widespread problem these days but I think the seller can improve the communication with clients: reply faster to e-mails and give more realistic timelines for the delivery. If it is all good with the order I would order from this seller again.
Brenda MElhin
CHThis is a fraudulent business This is a fraudulent business! DO NOT ORDER FROM THIS COMPANY! It is a complete scam you will loose your money and not receive your order! I made an order on October 30th and still haven’t received it or the refund I requested. I emailed countless times, asking for a refund still nothing. This is a completely fraudulent company and I regret trusting them.