Excellent service Excellent service. I ordered Ibérico secreto for Xmas dinner and paid overnight shipping. It didn't arrive until 5 days later due FedEx issues. I called and told them. They apologized (not their fault) and sent another shipment to me overnight immediately for NYE withoutquestion. It arrived as expected. Hoping to enjoy tonight with family.

Product arrived late Product arrived late. I contacted the company and they never responded. Being it is something that should be refrigerated, I chose trash the product since I wasn't able to find out if it would be safe to eat. Really disappointed.

Fabulous Caviar and great sales Bemka/Caviar Lover is my go to provider of Caviar. I keep an eye out for their sales since I have a taste for the expensive imported stuff. They’ve been 100% reliable in their shipping, even when I’ve made special requests over the phone. I’m a very satisfied customer.

Any customer experience is created by… Any customer experience is created by the people. Nelly was really wonderful, went above and beyond. When everything goes well, its not noticable. When there's an issue is when you can really tell a good company from a great one. FedEx let us both down but Nelly made it right and had incredible communication!

We are sold!! We have ordered from you folks several times and we have been very satisfied each time. Great service, a good selection, and fair pricing.....we’re sold. In fact we recommended you to good friends and they were so satisfied they actually sent us a “thank you” note.