Any customer experience is created by… Any customer experience is created by the people. Nelly was really wonderful, went above and beyond. When everything goes well, its not noticable. When there's an issue is when you can really tell a good company from a great one. FedEx let us both down but Nelly made it right and had incredible communication!

All the escargot shells were intact All the escargot shells were intact , perfectly packed to prevent breakage

Excellent Experience All Around My husband loves caviar so I purchased three jars from your site. He now knows the taste difference between beluga and lump fish caviar. Finding what I wanted was easy on your webpage (your descriptions helped in my decision-making), and you offer a better price for blinis than other online stores. The caviar arrived on time, well packaged and chilled. We are very satisfied with the experience.

Excellent products Excellent products! I entertained a very important funder at an early brunch... and she enjoyed the grazing station. But was really impressed by the quality of the foie gras and sevruga! I made the impression I aimed for! Can't wait to host my next brunch meeting. I will definitely order more goodies to serve!!!

I wish I could rate you higher I wish I could rate you higher, and in the past my caviar showed up on time fresh, however delivery was scheduled for before 12 noon, my caviar arrived after 5 PM and was not cold. As a result, I experienced food poisoning from the snail caviar and was throwing up all night Christmas eve. Now I'm not sure I could ever eat caviar again. So disappointed...