Do not order with them, worst customer service Worst customer service ever. I placed an order with them and one of the items I got was different from the one I ordered in their shop online. I tried contacting the customer service by email, phone, live chat and Facebook. They have never replied. I would never order with them again.

Please do not buy from this store! Please do not buy from this store! I purchased an animatronic for $362 last October and it arrived broken. They did not stand by it, kept telling me a replacement would be shipped out, and it never was! They finally stopped replying to me emails, and I was left with a hunk of garbage and out a good chunk of money. AWFUL PLACE TO BUY FROM!!

Ordered an Animatronic Scarecrow from… Ordered an Animatronic Scarecrow from this store last week. It arrived yesterday and it was great. High quality prop which will really add to my home haunt. Would use them again.

Great product, bad customer service, crappy tracking app. Website was easy to use and order from. Product came on time and as described. Lost a star due to having to use a 3rd party app to track package. I thought the package was going to be late as the app had the status as "order received not shipped" io until I got the "delivered" notification. Also when I messaged, called and tried to use the web chat I got no response from FHS!😡

Love love love! Absolutely love this company. We buy all of our costumes for the whole family a few times a year.. Halloween, Christmas, world book day and fancy dress parties. Always fast shipping and arrives quicker than I think- it’s free aswell so huge bonus for us mums needing a last minute kids costume! Great prices too. Can’t wait to order our Halloween costumes!