Please do not buy from this store! Please do not buy from this store! I purchased an animatronic for $362 last October and it arrived broken. They did not stand by it, kept telling me a replacement would be shipped out, and it never was! They finally stopped replying to me emails, and I was left with a hunk of garbage and out a good chunk of money. AWFUL PLACE TO BUY FROM!!

Came quick and great value Needed a wig for a character, came as described and super quick (quicker than expected). For the price it was great value.

My original order never arrived My original order never arrived, they actually listened, and cared. They replaced the missing order, what great customer service! Great store.

Do not order from this company they are… Do not order from this company they are scam artists. I ordered a tumbling clown prop and when I opened the box it was fully of dirt, scratched on every surface and had a dead motor. These scam artists sell used broken props advertised as new. They didn’t respond once to several emails and phone calls, I was forced to dispute the charge with my credit card company. There are so many other reputable sources to buy Halloween items from, you will regret buying from these people.

Great product, bad customer service, crappy tracking app. Website was easy to use and order from. Product came on time and as described. Lost a star due to having to use a 3rd party app to track package. I thought the package was going to be late as the app had the status as "order received not shipped" io until I got the "delivered" notification. Also when I messaged, called and tried to use the web chat I got no response from FHS!😡