Bad customer service Paid for next day delivery and it turns up 4 days late, customer service seems to be nonexistent as I emailed them and got no reply. Received a reply this morning from their Facebook page telling me to send an email to sort it which I already did and had no response. Won’t be ordering from here again.

Do not order from this company they are… Do not order from this company they are scam artists. I ordered a tumbling clown prop and when I opened the box it was fully of dirt, scratched on every surface and had a dead motor. These scam artists sell used broken props advertised as new. They didn’t respond once to several emails and phone calls, I was forced to dispute the charge with my credit card company. There are so many other reputable sources to buy Halloween items from, you will regret buying from these people.

Love love love! Absolutely love this company. We buy all of our costumes for the whole family a few times a year.. Halloween, Christmas, world book day and fancy dress parties. Always fast shipping and arrives quicker than I think- it’s free aswell so huge bonus for us mums needing a last minute kids costume! Great prices too. Can’t wait to order our Halloween costumes!

Very impressed I’m surprised the reviews before me had bad experiences. I received the wrong costume and the wrong size. I emailed them and the next day they shipped the correct costume. I was nervous until it got here yesterday. They also stayed in contact the whole time. Great way to do business. They definitely gained a new customer. Thank you Family Halloween store.

Came quick and great value Needed a wig for a character, came as described and super quick (quicker than expected). For the price it was great value.