Using Imperfect Food has been a great… Using Imperfect Food has been a great experience. My dad is 94 and has caregivers cook for him. So this box of weekly groceries ensures he gets healthy fruits and veges. I sometimes order something out of his ordinary itms for him to try. If it doesnt get used by him, my husband brings it home and cooks it for us. Things he particularly likes are chocolate broken almonds, chocolate chip cookies, and the lemon torte is delicious. Once a carton of eggs came and some were broken. They quickly reimbursed for them.

Unsatisfactory customer service Decided to try this website to see if I can save some money on my grocery bill. In order to see their products & prices you are REQUIRED to enter all your personal information. I did that and once I reviewed their prices, I immediately cancelled my account and asked to have all my information removed. It has been 8 days. I have filled out forms and nothing. A code to verify my email was supposed to be sent but I have yet to receive it. Funny because I'm corresponding via the e-mail I used to sign up so I cannot see what the issue would be and how I can get my information deleted.

They charged me $74 for an order I… They charged me $74 for an order I never placed. I signed up for an account so I could look around, as you can't even see anything until you've given them "payment information". I was considering a subscription, but now I'm feeling scammed.

Expensive, poor quality food I understand that the food coming is “imperfect”, however rotten produce and small portion sizes with very large price tags make it difficult to support this idea. My order cost $87. A lot of the food was the same brand as what is at my local grocery store, yet I paid much more for worse quality using Imperfect Foods. The idea behind the company is a good one, however paying more for less is not practical in this economy. Unfortunately, several of my items were inedible, and ended up in the trash anyway.

Good idea, poor execution My first shipment never arrived due to damage. Second one arrived two days late so the perishables were bad. The boxes are packaged so poorly that essentially all of my produce was smashed to mush. Two glass containers were broken. The pantry items are decent to good, however the Imperfect Foods brand cold brew concentrate is bitter as all hell so avoid that item altogether.