Contaminated food This company was fantastic until maybe about a month ago. My orders are a day late without warning or communication, the past 3 orders were not correct in the slightest, but my most recent order had a completely opened package of raw chicken that spewed all over my produce, and I STILL haven't heard back from their customer service team. If misfit just acquired them, I doubt they will get any better, as I had nothing but issues with that company prior to them merging. Save your money. You'll have to throw it all out anyway.

Ponzi scheme! After looking into the products available, I realized everything is double if not triple what it would cost at your local grocery store. How do they justify imperfect food at exorbitant prices? Seriously, we are expected to pay MORE for less quality foods? Just like we are finding with all these “help the people” organizations, they have NOTHING to do with helping anyone but themselves financially. I’ll stick to buying at my local stores. Did y’all think consumers were unable to do basic math? Please! I don’t know how you stay in business 🤷‍♀️

NO way will I give up my info before I see the products/prices I have not used Imperfect Foods because I absolutely will not give credit card info just to get into the site to view the products/prices. That practice in itself tells me that this company has some reason for capturing people's financial information up front. If/when they change the policy I will look at again. Edit based on reply: I understand that you are a subscription service but I need to look at what if offered prior to paying for it and.providing financial information to you. Only a few businesses use this model - essentially billing before anyone even sees the product. Good luck with this. Thee are many places to buy food online where I can see what’s on the store before I commit to pay.

Website lies about recycling The company website says they collect and recycle the silver liners and freezer packs. They don't. They stopped taking mine about 1 year ago. When I happened to be home and spoke to a delivery driver he said he was a third party vendor, was told not to take anything for recycling and if he did take it then he just threw it in the trash. The website is more than misleading, it flat out lies to the consumer.

I’ve been a loyal customer I’ve been a loyal customer for about 9 months and only a few hiccups. Sometimes you don’t get what you order, but I always am given notice. The one major flaw was that they forgot to pack my box on one delivery day so I couldn’t get my groceries that week. I almost exclusively shop with Imperfect Foods so that was a big bummer. But I love the selection, especially now with the Misfits Market merge. So many more items!