Steer clear While this was initially a good service I have had multiple orders not delivered over the past month without any warning. Every single order has contained broken items. Although the customer service will refund this it is such a waste and obviously nothing is being done to improve things. Also a lot of the perishable items (chicken/beef etc) dont have best before dates which is insane.

Ponzi scheme! After looking into the products available, I realized everything is double if not triple what it would cost at your local grocery store. How do they justify imperfect food at exorbitant prices? Seriously, we are expected to pay MORE for less quality foods? Just like we are finding with all these “help the people” organizations, they have NOTHING to do with helping anyone but themselves financially. I’ll stick to buying at my local stores. Did y’all think consumers were unable to do basic math? Please! I don’t know how you stay in business 🤷‍♀️

Unsatisfactory customer service Decided to try this website to see if I can save some money on my grocery bill. In order to see their products & prices you are REQUIRED to enter all your personal information. I did that and once I reviewed their prices, I immediately cancelled my account and asked to have all my information removed. It has been 8 days. I have filled out forms and nothing. A code to verify my email was supposed to be sent but I have yet to receive it. Funny because I'm corresponding via the e-mail I used to sign up so I cannot see what the issue would be and how I can get my information deleted.

They charged me $74 for an order I… They charged me $74 for an order I never placed. I signed up for an account so I could look around, as you can't even see anything until you've given them "payment information". I was considering a subscription, but now I'm feeling scammed.

Expensive, poor quality food I understand that the food coming is “imperfect”, however rotten produce and small portion sizes with very large price tags make it difficult to support this idea. My order cost $87. A lot of the food was the same brand as what is at my local grocery store, yet I paid much more for worse quality using Imperfect Foods. The idea behind the company is a good one, however paying more for less is not practical in this economy. Unfortunately, several of my items were inedible, and ended up in the trash anyway.