Advertising where products are not accessible Doing commercials in my area and do not even deliver to South Florida/ Boynton Beach. Company really needs to understand marketing and how to target your audience because what they're doing now is 100% incorrect. Entered our ZIP Code on their website to possibly try them out and said hopefully coming soon. They either need a new web developer or do not do targeted commercials in areas where they do not deliver to and get customers hopes up. Sad

Website lies about recycling The company website says they collect and recycle the silver liners and freezer packs. They don't. They stopped taking mine about 1 year ago. When I happened to be home and spoke to a delivery driver he said he was a third party vendor, was told not to take anything for recycling and if he did take it then he just threw it in the trash. The website is more than misleading, it flat out lies to the consumer.

Using Imperfect Food has been a great… Using Imperfect Food has been a great experience. My dad is 94 and has caregivers cook for him. So this box of weekly groceries ensures he gets healthy fruits and veges. I sometimes order something out of his ordinary itms for him to try. If it doesnt get used by him, my husband brings it home and cooks it for us. Things he particularly likes are chocolate broken almonds, chocolate chip cookies, and the lemon torte is delicious. Once a carton of eggs came and some were broken. They quickly reimbursed for them.

I’ve been a loyal customer I’ve been a loyal customer for about 9 months and only a few hiccups. Sometimes you don’t get what you order, but I always am given notice. The one major flaw was that they forgot to pack my box on one delivery day so I couldn’t get my groceries that week. I almost exclusively shop with Imperfect Foods so that was a big bummer. But I love the selection, especially now with the Misfits Market merge. So many more items!

NO way will I give up my info before I see the products/prices I have not used Imperfect Foods because I absolutely will not give credit card info just to get into the site to view the products/prices. That practice in itself tells me that this company has some reason for capturing people's financial information up front. If/when they change the policy I will look at again. Edit based on reply: I understand that you are a subscription service but I need to look at what if offered prior to paying for it and.providing financial information to you. Only a few businesses use this model - essentially billing before anyone even sees the product. Good luck with this. Thee are many places to buy food online where I can see what’s on the store before I commit to pay.