They used to be good. Not anymore. We used to buy produce from Misfits Market. We quit buying from them because instead of getting "not quite right" produce, we were getting spoiled produce. We eventually found Imperfect Foods and were happy with them, until Misfits Market bought them out. Then we started having the same old problems we had with MM. MM is just running them into the ground. After having several orders where either we received spoiled items or just simply didn't receive items we ordered, we gave up. Yes, they give good customer service and will refund your money, but it's not worth the hassle.

Website lies about recycling The company website says they collect and recycle the silver liners and freezer packs. They don't. They stopped taking mine about 1 year ago. When I happened to be home and spoke to a delivery driver he said he was a third party vendor, was told not to take anything for recycling and if he did take it then he just threw it in the trash. The website is more than misleading, it flat out lies to the consumer.

NO way will I give up my info before I see the products/prices I have not used Imperfect Foods because I absolutely will not give credit card info just to get into the site to view the products/prices. That practice in itself tells me that this company has some reason for capturing people's financial information up front. If/when they change the policy I will look at again. Edit based on reply: I understand that you are a subscription service but I need to look at what if offered prior to paying for it and.providing financial information to you. Only a few businesses use this model - essentially billing before anyone even sees the product. Good luck with this. Thee are many places to buy food online where I can see what’s on the store before I commit to pay.

Ponzi scheme! After looking into the products available, I realized everything is double if not triple what it would cost at your local grocery store. How do they justify imperfect food at exorbitant prices? Seriously, we are expected to pay MORE for less quality foods? Just like we are finding with all these “help the people” organizations, they have NOTHING to do with helping anyone but themselves financially. I’ll stick to buying at my local stores. Did y’all think consumers were unable to do basic math? Please! I don’t know how you stay in business 🤷‍♀️

Been a customer for over 2 years Been a customer for over 2 years. Great service, great mission, and tasty selection. They also have a tracker on your account page that tracks how much food/water/c02 you have saved since being a customer with Imperfect. Love seeing the 'good' when I shop for the week! By the way, those who mentioned some produce/items that didn't show up as expected, I'd reccomend reaching out to thier customer care team (who were very helpful and never had a bad expierence with). They refunded some 'extra' bruised produce I recieved awhile ago with no issue whatsoever. Finally, a company that cares.