PEOPLE BE AWARE I Ordered 4 pounds of… PEOPLE BE AWARE I Ordered 4 pounds of Bacon for A party and 6 days later still heard nothing when I call in they were out and will give my money back but 6 days took you to figure it out Poor Customer service. If you having a party you may you may not get your items I will NEVER us this Company again

Horrible customer service from Igourmet Have bought hundreds of dollars worth of food from Igourmet. So disappointed. Ordered some cheese for a pre-christmas party and it never shipped until two days after the chosen delivery date. How do you run a business where you ask a customer when they want their product and don't deliver. One time previously we bought food to be shipped overnight and it showed up two and a half days later. we were told it was fine. It was room temperature. If you can't meet the delivery date at least notify the customer that their order is running late. Also, paying extra for express shipping for perishable items delivered late is BS. If Fed Ex can't deliver on time use Ups.

Bought the 6 month cheese subscription… Bought the 6 month cheese subscription mid December for Christmas delivery. Received an Email that read "Your order #S956175 was shipped out on 12/23/2022. You can track your package at any time using the button below." TOTAL BS. According to Fedex, a label was created on Dec 23 (i.e. not even on time for a Dec 23 delivery!!) and Fedex still has not received the package as of Dec. 26). Poor shipping department. C'mon!! Creating a label on Dec 23.. the requested date of delivery???

An honorable business I’m not going into specifics, but these people stand behind their service and are honorable business people in my eyes.

Never Again I like to give opportunity where I can. But, the reviews of the non-existent customer service are so correct, in this case. Not pleasant, curt, unresponsive to their own error! Never again. Too many other better rated businesses to choose same items from.