Dismal Dismal. Ordered a ham. Paid for overnight delivery to address in Florida. A week later and our ham was on the other side of the USA (Indianapolis). They offered us a refund on the overnight delivery fee. We declined. Under duress they provided the full refund we demanded.

Horrible service Horrible service! Ordered multiple baskets and only one was delivered on time. I ordered all baskets on December 3rd for Christmas delivery and paid in advance. I contacted them multiple times to ensure on time delivery because I had a similar issue last year. I was told no problem. The. I received an email on the 26th that delivery would be on the 27th or 28th. No explanation! No apology! This company is terrible.

Love IGourmet!!! If you are a cheese or fine food seeker this is the place for you! I have been ordering from igourmet for many years and I am extremely pleased. They have a huge selection of cheese you can't find anywhere else and their website is extremely fun to explore. They package their cheese and shrink wrap which is heavy and keeps your cheese wonderfully fresh in your fridge for quite a long time. If you do order be sure to get their excellent zippered bag for a few extra dollars. I have a collection of them and I use them at the grocery store and always get so many compliments. Take advantage of their great sales and unique items and you will not be disappointed!! You can also choose your items and have them shipped at a later date which is wonderful when planning for holidays or parties. Thank You from a very pleased customer!!!

Late delivery I placed a Christmas order on December 12th for more than $200 ordering a couple of food boxes to be delivered to my son in LA on Christmas Eve. Unfortunately the package was not shipped until late on December 23rd and so it missed the deadline. However, the company was very apologetic and because the package contained some perishables, they re-sent those elements at no extra cost.

An honorable business I’m not going into specifics, but these people stand behind their service and are honorable business people in my eyes.