Excellent web host Excellent web host. Had no downtime since I have started using them, support is superb and even helped me solve some issues I had with Wordpress plugins. They helped me move from Bluehost - it was flawless and easy for me, and they kept me updated. Moving from another host was incredibly easy. They solved issues with some plugins after the move, as well as helped with domain redirects. I am very, very happy with the hosting and service. Strongly recommend for anyone looking for webhosting - prices are great too.

Rock solid host / domain services, excellent support over many years I've used ICDSoft / SureSupport for over 15 years with rock solid results throughout. I and my many clients depend on this hosting service and I'd recommend them to most any designer or user. Support is a particularly high point. Service is only text via a form (no phone) but is always immediate and very helpful. They're always ready to help me solve issues or step into fix when I can't in a moment's notice. Sounds like I'm gushing, but this is my real world experience over many years with many clients using their hosting services. They're dependable and fast for lightweight shared hosting or un/managed VPS hosting.

Fast support response I'm using ICD Soft as a registrar. I was quite impressed how fast they reacted - they addressed my issue with DNSSEC validation within 13 -14 minutes. Also their messages were clear and concise. I'm not sure what are their working hours, but it feels like they have 24/7 proffessional support service.

I have submitted over 20 help tickets… I have submitted over 20 help tickets over the last 10 years, because I really don't know what I'm doing. In every instance the Sure Support team has answered promptly (in words that I can understand) and solved every one of my issues. They are fantastic!!

Migration of WordPress Site I just finished migrating hosting to ICDSoft. Tech support held my hand through the whole process and answered all of my questions, even the silly ones. They treated them all with seriousness, even going so far as to intuit my next questions. I'm so happy I switched hosts! Can't wait to bring over my domains when I'm allowed to