My Socialsync Instagram copy stopped… My Socialsync Instagram copy stopped copying every day and the ICDsoft tech support responded quickly and solved the problem by adapting to Instagram's API change. I'm delighted, as that wouldn't have been something I could figure out. This is my second site with them and I picked them because my daughter's math teacher told me they respond very quickly and she was right.

Rock solid. Around the world, around the clock We've been using ICDSoft since we started. What distingues them from our other providers is their incredibly fast and competent 24/7 user support. We also moved services to their European servers a few years ago to get even more responsiveness. Transfer went without a hitch. Highly recommended

Unique reaction speed and superior service Unique speed and superior service, pretty confident ICD Soft is in the top 3 hosting providers worldwide. Lightning fast speed of reply to any queries to support, competent advice and efficient delivery. This company has always been the "Thinking out of the box" type and they will do the impossible to satisfy their customers needs in regards to hosting and anything related. My personal case just today: I got short with payment for my hosting renewal, asked them to give me few days and they immediately activated 31 days free period, so I do not worry that my website will be down or lost. Huge thanks for that and keep up the good work!

I can't say enough good things I can't say enough good things about my 11 years of experience with ICDsoft and the SureSupport team. I'm a capable but non-technical users and do all my own website management. I'd be lost without the near-real-time hand-holding I get from SureSupport. I'm confident when making upgrades or revisions on the site because I know that support will always be there if / when I have questions. As far as I know, I've never experienced any downtime on the website's server. My site is responsive and looks great. Does well in SEO. I would never in a million years consider any other host. Thank you ICD and SureSupport!

Rock solid host / domain services, excellent support over many years I've used ICDSoft / SureSupport for over 15 years with rock solid results throughout. I and my many clients depend on this hosting service and I'd recommend them to most any designer or user. Support is a particularly high point. Service is only text via a form (no phone) but is always immediate and very helpful. They're always ready to help me solve issues or step into fix when I can't in a moment's notice. Sounds like I'm gushing, but this is my real world experience over many years with many clients using their hosting services. They're dependable and fast for lightweight shared hosting or un/managed VPS hosting.