Horrible customer service and… Horrible customer service and experience all the way around. They shipped me 2 orders - their mistake - and charged me twice and would not make it right. Their products ate not that great — all the fish is small portions with mismatched thickness - only 6 oz. And meat is no different than you can get in the stores. Not worth the aggrevation. Go to your local farmers market— support them. Not the greedy cheaters.

One-time, Wagyu purchase was so yummy Ordered a 16oz A5 Wagyu Ribeye Steak - Miyazaki Gyu Farm for $230 last Christmas for my husband. He’s tried American Wagyu but wanted to try authentic Japanese Wagyu. It arrived on time in a cardboard box with dry ice that kept it extremely cold. It tasted exceptionally fatty but isn’t that what Wagyu is known for? We were both happy with it

The Fish is awful if you do not know fresh from old The Beef is fine, but the Fish is absolutely awful. If you do not know the difference between old fish and fresh fish, then you probably won’t be disappointed. I’ve ordered twice…two strikes is enough and the company does not care if you complain about quality. Always use AMEX when ordering, AMEX stands behind you and will reimburse you for the bad product. Crowd cow doesn’t seem to care

Terrible Terrible. The portions are incredibly thin. Fatty etc The packages of two chops include chops of different sizes and thicknesses. I had one order and cancelled. This is my first time ordering from a meat/fish delivery service and now questioning if I will even try again. Avoid this vendor

Quality of meat is lower than I… Quality of meat is lower than I expected and Im dissapointed. The free Wiagu addition was amazing. The 35 dollar New York strip looks amazing but had many unchewable pieces. I just had a 10 dollar Costco steak I was really dissapointed in so I ordered from these guys. We have a few left in our freezer hoping they are better than this one. When you pay up you really want to appreciate so I feel let down.