Their customer service is very poor Their customer service is very poor. When I changed my delivery date I was billed for an additional order that I did not want. I had changed my delivery order in the past and this did not happen. When I contacted customer service they did not care. They are very expensive and I would not ever recommend them to anyone.

Canceled my subscription Canceled my subscription. They do not give advance notice that a shipment will be sent. If you forget about your subscription date you'll only get notice that your shipment has already been sent so no way to cancel or reschedule. This does not fit into busy life where it's easy to forget.

Products were fine a year or two ago Products were fine a year or two ago, but the last few boxes have had multiple rancid products in them. The packaging on a number of steaks and fish have been obviously punctured prior to packing, leaving rancid meat and blood leaking all over my fridge during de-thaw. Sources of the products are inconsistent and change frequently. Absolutely avoid Crowd Cow, and I'd urge caution when dealing with any vendor that uses them as of Dec 2022.

It's rare when I write a negative review It's rare when I write a negative review of a company, but Crowd Cow's customer service has become horrible. I have been getting my meat from them for four years. They used to care about customer satisfaction. They used to have small farms connections. Now, they deliver even when orders are cancelled. I was out of the country and they didn't pack my order until the day I cancelled. They said I should call from out of the country to someone to come to my house, pick up the meat and save it for me. Seriously? Why didn't they cancel it when I first emailed them?

Horrible customer service and… Horrible customer service and experience all the way around. They shipped me 2 orders - their mistake - and charged me twice and would not make it right. Their products ate not that great — all the fish is small portions with mismatched thickness - only 6 oz. And meat is no different than you can get in the stores. Not worth the aggrevation. Go to your local farmers market— support them. Not the greedy cheaters.