Horrible customer service ~ meat was starting to thaw Ordered $150 worth of meat to get the free shipping. Order arrived timely, however there wasn't any dry ice left in the box. Meat had stated to thaw, even though outside temps were in the low 20 degrees. I immediately took photos and sent an email to them. After 4-days, I had not heard from customers service. I submitted a second message from their website. Finally received a response a day later. They asked for more information, so I responded to customer services email that was sent to me. No response. Sent second email and still no response a week later. Terrible customer service, will never order from them again.

Quality of meat is lower than I… Quality of meat is lower than I expected and Im dissapointed. The free Wiagu addition was amazing. The 35 dollar New York strip looks amazing but had many unchewable pieces. I just had a 10 dollar Costco steak I was really dissapointed in so I ordered from these guys. We have a few left in our freezer hoping they are better than this one. When you pay up you really want to appreciate so I feel let down.

They are very expensive and difficult… They are very expensive and difficult to keep track of it you postpone a box when right on funds. The only reason I'm leaving this review is because after postponing a box as far out as I could and then forgot about postponing again the box was delivered and left on the side of the road next to my mailbox rather than at my doorstep as they have done in the future. So not only could I not afford the box I got, which was my fault for not keeping track better, all the fish was thawed and I had to trash it!! This is not for those who may have occasional financial issues. Just go to your local butcher and seafood market.

They know their Beef and Pork! They know their Beef... and Pork too! Some of the best grain finished steaks, wagyu burgers and heritage pork tenderloins that I have found online. I live in a bit of a food desert so it's awesome I can get access to these high quality product whenever I like. No need to subscribe either, appreciate the freedom! Loved how they give you tracking info every step of the way as well.

Problems keeping things in stock I deleted my account after they repeatedly altered my orders right before shipping. What's the point of a subscription service that knows what you want a month in advance but can't provide it...