Terp Pen The terp pen, the terp pen XL, and the terp pen spectrum are the best products in the world for on the go dabbing. I have gotten them each as they came out and are all excellent and are made of more than quality. I've tried dozens of electronic dab accessories and this thing takes the cake, hands down. I searched out a place to post a review in the hopes that everyone looking for a top shelf e-nail stops here and buys one so the company stays around forever so I never have to worry about finding coils.

Right now it's 3 stars Right now it's 3 stars. Not sure if I'm doing anything wrong. I purchased the Terp Pen Spectrum & I charged it when it arrived. Left on charge for an hour & the light was a steady green so I'm guessing it's fully charged. I followed all instructions on how to "burn off" any residue prior to using for concentrate. I purchased Verano G-Purps Budder/Badder. Did the 3-5 second inhale prior to touching the concentrate. When I gently pressed upon concentrate while inhaling for about 8 seconds & exhaled there was no smoke, I got some flavor but no smoke cloud. So I inhaled really hard like trying to suck down a Wendy's frosty thru a straw & only then did I get some smoke, but not a lot. I've tried all 3 heating modes & it's the same thing. I tried the coil as well & it was the same. Anyone else have this issue or am I possibly doing something wrong. This pen feels awesome & I really want to enjoy it. Any help will be appreciated.

Outstanding Customer Service Had an issue with my device and contacted the company and less than 12 hours later they contacted me and began the process of fulfilling my warranty. World-class service. No BS, no runaround, just incredible service. True pros with quality products and service to match. A+++. Highly recommended.

Bam! The customer service and 3 year warranty is great!. If it's damaged or becomes defective in that 3 year window they will replace it. I'm a happy and loyal customer. The Terp Pen XL is the best vape pen I have ever tried and have found nothing that compares to the quality and taste it provides when it comes to cannabis concentrates.

Customer Service ABSOLUTELY Helpful Customer Service is extremely helpful with all issues. Devices can malfunction quite quickly. Can be one of multiple ways. Yet there is a Warranty. Otherwise, Great Device (Terp Pen's) for what they're needed for.