Kristen
GBI’m not sure if this is a legit site or… I’m not sure if this is a legit site or not but here is my experience. Last Wednesday morning I ordered an item. At 10:15pm Thursday I received an email saying my item was oversold and they could give me a gift card or a full refund. I replied back the next morning at 6am (which was New Year’s Day, but being retail figured they would be open). No response. Saturday I found a customer service number through their Facebook. When I called it no one answered, but what was odd was there were 3 options (wholesale, online orders, customer service), all 3 of them at the end of the ringing said this voicemail has not been set up. At this point I feel I have been had. I asked for a refund,l via email , they only refunded me the amount for the item, not the cost of shipping. When I reached back out to them again, they said they already purchased a first class package and couldn’t refund me( on an item they were unable to fulfill). All of these things make this site seem very sketchy, I’m now having to dispute this with my credit card company.
Eduardo Frasqueri
GBExcellent CS Excelent customer sercive a bit slow on the shipping but relaiable.
Morris Hines
GBExcellent Service This company is comitted to give you excellent service. I had a problem with an order and I did not contact them directly to fix the problem but they took the time and made my order right and did it during Covid-19 and Christmas all within 3 days. I believe what they say about there dedication to please the customer.
Jon Sack
GBIt is a beautiful piece of art It is a beautiful piece of art. However, not very usable. Very narrow and small capacity for water. Looks pretty on the shelf, though.
Alicia Hirschlein
GBI've been using mhgp for a few year's… I've been using mhgp for a few year's now, and you guys always have good quality pipes and pretty great prices. From personal use to gifts for friends, I'd hands down pick mhgp for any occation!