Unimpressed UPDATE: I was finally contacted and taken care of by someone in this company. I feel that what I gathered was they did not have my order available because they lacked the product. So with that being said I love my stuff. They did come through and whatnot, but I'm bummed that I wasn't contacted earlier to be made aware of the situation. Original: Order placed on 9/6/2020. After attempting for 3 days to reach a staff member via chat option on website, and after sending an email, all I received back was an email stating a ticket would be made and forwarded to shipping. I have not heard back for 2 days now since that and all I would like to know is where my order is. It does not show filled or shipped and it's been 10 days. If your company is more than 10 days behind on shipping then there should be more of a warning than the average covid-19 message every site has now. Why wouldn't the person who created the ticket just figure out what the delay is? This is very opposite of speedy shipping. My order is for over $150. I've even tipped the establishment. Which I am an avid online shopper and have never seen that option. Very unimpressed with this place as I feel I could have ordered and received from many other companies I've used in the past.

I absolutely love Mile High Glass Pipes!! I absolutely love Mile High Glass Pipes!! I have several, but I think the pink one and my lock and load that I just purchased are my favorite. Great prices, great merchandise and speedy shipping!!

Got a decent bubbler for under $30 Got a decent bubbler that I now keep on my nightstand at all times. Super thick glass and some weird color changing things going on. I dig it.

Failure To Ship...Refund Demanded I bought a glass water pipe on sunday 3/14/2021 and paid for priority mail shipping and it has still not been received by USPS...Label created but Item yet to come in...I've emailed multiple times asking about the status and have heard nothing in return. Its now Friday 3/19/2021...i want my money back now!

Fast shipping. Good CS Item shipped quickly but sadly was broken in transit. That day I got a refund since one part was not available but they offered me a discount on that part. My one issue is that I do not wan Mile High Glass Pipes showing up on my bank statement. I prefer a little more discretion.