I would give 0 stars if I could Needed to share about my experience with Tobaccostock. My tobacco order took almost 3 weeks even though they charge for their pricey shipping, and the quality was disappointing, the tobacco was too dry and the tubes were totally wrecked since it being crammed into a tiny box. I tried reaching out to their customer service, but it was a dead end, no help whatsoever. Switched over to their competitor - tobaccogeneral.com and it was like night and day. Got my order in just 3 days, and everything was perfect and prices are cheap. Seriously, save yourself the headache and go with tobaccogeneal instead!!!

Love these people I have been ordering from Tobacco Stock for years an have always been pleased with the quality and price of what I ordered. Recently due to no fault of their staff , USPS lost? our order. (Since Dejoy took over the USPS he has single handley ruined the service in my opinion.) When I notified Tobacco Stock of the issue they resolved it promptly . I had paid an extra dollar for insurance on my delivery The insurance was with Route and they have been prompt and professional with resolution. I couldn't be happier with Tobacco Stock . My deep gratitude for their support and professional attitude. Faith Hancock

accused me of commiting fraud accused me of commiting fraud. product never delivered, no help from staff do not buy from here!!! this is a new review based on and considering i dealt with there customer service a few days ago.

I personally APPRECIATE honesty I personally APPRECIATE honesty. I recently experience where my order was over looked, therefore delay was eminent. Here comes the appreciation part … Tobacco Stock was honest enough to admit their fault and rectified the situation, with satisfaction for me. On the other hand when I ordered from “cigarette outlet” They decided to omit the fact, KNOWING before placing my order that a delay was guaranteed. In other words … They knew prior to taking my order that they could not for fill the order accordingly. Immediately following, when I placed the order from “cigarette outlet,” I received an instant message saying the order will be delayed, for who knows how long. It was after the 3rd day and no word of when my order would be shipped, did I cancel that order, with cigarette outlet. On the other hand … Tobacco Stock, takes responsibility without excuses if, a delay has happened. The other company gave me a sob story that honestly should not be my problem. I was not happy knowing the other company KNEW orders were behind and didn’t state that prior to accepting an order. Tobacco Stock has Global black brand pipe tobacco that for me? IS comparable to Marlboro. Which I smoked for 30 yrs so I am not compromising taste for cost. Also hot rod tubes. I’m trying TOP premium tubes this time because of a lower cost. Shipping is less expensive as well from tobacco stock.

I have ordered hundreds of dollars of… I have ordered hundreds of dollars of tobacco from them this year - it's never crushed or dried out... And every time it gets out here to Montana in about a week...