Ordered cigars on Sunday Ordered cigars on Sunday. Was told they would ship on Thursday. Been calling to delivery to billing address. They said they didn't have the billing address. Huh? Will not pickup the phone. Called all day on Wednesday. If I get my money or cigars. Business will be given to other cigar companies. My fault trying to save $20. I have to make sure my boys don't ever order from this place!!!

Easy Purchase & Fast Shipping I've had some shady dealings with online cigar places in the past so I'm a little hesitant to buy cigars online from some of the smaller shops but I had a good experience with Cigars City. I ordered a box of 20 Macanudo Gold Label cigars on a Tuesday night and I had them at my home in New Jersey when I got home from work Thursday night. That's pretty good compared to what I've seen in the past. Prices were good and in-line with what I expected --- better than my local shop. My only criticism would be there wasn't much included with the cigars. The box was in good shape but there wasn't an invoice, which I generally like to have with my order and I've noticed a lot of companies are starting to skimp on. That said, I'll definitely be ordering again in about a month.

5 out of 6 messed up orders After Anthony sold it to the couple in Connecticut service has went downhill bad. I now choose to no longer give cigars City my business.

Completely satisfied; exactly what I expected I've just recently gotten into cigars so I was looking for a good cheap humidor to store my growing collection of stogies and found CigarsCity during a Google search for humidors. Sure enough, they had the exact humidor I wanted and it was the best price I could find online for the humidor. I placed my order on Monday and got the humidor to my door on Thursday in perfect condition. I had it "seasoning" that evening and it was good to go on Saturday. Couldn't ask for a better online shopping experience. I'm probably going to pick up one of their cigar sampler sets soon to add to my new humidor. Also, same as the other reviewer here, I didn't get an invoice in my package either but that's fine by me since I usually just trash them right away anyways however they did give me an email receipt and confirmation when I placed the order.

I'm happy with Cigarscity.com I'm happy with Cigarscity.com. They carried the ring gauge of the cigar I like that my local shop couldn't get, and they are substantially lower than other online outlets and my local tobacconist. I appreciate that when my order comes, it has a hand written note from Jeff, and when I call their company number, Jeff picks up.