Good price, communication, and prompt free delivery Shopping online for a particular box of Gurkha cigars I found the box at Cigarscity was at a significantly lower price than other sellers. I placed the order and opted for free shipping. Five days later the cigars were delivered to my home in Oregon.

Such Great Cudtomer Service We live out West. Our online supplier quit shipping to our state. Found what we like at Cigarscity. Shipping was prompt. Although we ordered two boxes, only one was in stock. The one box came with a friendly note that the other box would come ASAP. And then, it was here in just a few days. No reminders or extra phone calls. Just there on the porch like magic!!! Great customer service!

I'm happy with Cigarscity.com I'm happy with Cigarscity.com. They carried the ring gauge of the cigar I like that my local shop couldn't get, and they are substantially lower than other online outlets and my local tobacconist. I appreciate that when my order comes, it has a hand written note from Jeff, and when I call their company number, Jeff picks up.

Good experience, awesome service I ordered a box of Perdomo 20th Champagne cigars from these guys on a Wednesday and received them Friday. Along with the box of cigars, I got a hand written thank you note. Awesome touch that I appreciated.

First time using Cigarcity. First time using Cigarcity. Placed a order on Monday, order confirmed. Web page made one think the order would arrive in three days. On day five, at 5:18 in the morning, I was informed my order was cancelled and refunded at my request. A fabricated story. I emailed them for an explanation. Did not hear back. I buy a lot of cigars and this is not the place to do it. First and last time for Cigarcity.