I purchased K-Vape Pro Black for… I purchased K-Vape Pro Black for $99.97. What a piece of you know what. It never heated any loose material enough, it would clog and the glass mouthpiece would burn my mouth. If I lived in the US I would take this terrible company to court. I told them this, and they sent me another one - this second device lasted 2 full charges then died with the same symptoms as above. Order number 1000362671 if you want to do your job, make contact with me or replies to the one of many emails that you have ghosted me. If you buy from this company who have reviews of 1/5 then its your own fault - you've been warned my me and the hundreds of other reviews online.

I’m a heavy marijuana smoker for over… I’m a heavy marijuana smoker for over 35yrs now, and I have tried just about every ‘new style’ wax pen out on the market, and the Prism Plus is by far the best device that I have used! Nice smooth hits, choice of coils to use, long lasting battery, compact, easy to clean and KandyPens gives you a few free items that you will use. Ordered, processed, shipped and delivered in 4 days.

Biggest waste of money on a vape ever Called sales rep to find out why I couldn't find my preferred coils and was told the mini is discontinued. After explaining my needs I was suggested the crystal 2 which is a garbage pen. After receiving it and realizing I had been hosed I called customer service and was basically told I wasn't smart enough to vape. Then was told an insane list of steps to get it to "work". Nope, garbage. After about an hour it was clear everyone I spoke to knew exactly how horrible of a design it was and yet they recommend it highly to med patients calling for a replacement to the perfectly fine style they just discontinued. The price is insanely high for how low quality it is. They were more worried about making a sale on a very overpriced pen then they were about taking care of the customer.

Perfect Hi. I use Ruby since almost a year. I started vaping with a Company product no longer existing (Vapour2 from Czech Republic). My experience with Kandy Pens is perfect. The flavor of my liquid is the best I get, compared to others battery makers. Customer service is ALWAYS reachable, for ALL request I had. Orders, technical assistance, return policy. It happened to me to send back three Ruby batteries. They cleaned them and sent me back. Please note that I live in the French Caribbean Pods sometimes get clogged. Batteries aren’t lifetime working. Are you surprised? Do you expect your home bulb lamp never burns? I’ll stay faithful to Kandy Pens. I buy directly on their Web site.

Dead on Arrival electronic items should… Dead on Arrival electronic items should be promptly refunded without question. Take a look at Amazon's policy regarding this. It's consumer friendly policies like this that acvount for their great success and at the opposite end of the spectrum is you with a 1.9 average review rating, pretty dismal. The fact that I have a DOA electronic device and you're trying to BS me and confuse the issue with talk of a difference in technique or preference is extremely maddening This clearly is not a case for "troubleshooting", what nonsense. I noticed your reply to all the complaints is the same non-help, I'm assuming they're just out of luck Hopefully your closing statement saying you're aware there are lemons indicates your willingness to rethink this and do the only right and fair thing which is a complete prompt refund TJ