CodyJ
GBWould do 0 Would do 0. Card got compromised from site. Donnie gibson, obviously a relative of ceo by his entitlement berated and trashed me when I asked what could be done, even going as far to send me links to victim abuse sites. Literal harassment from staff, broken cheap pen, and stolen info. So yeah, stay away
Mr X
AUI purchased K-Vape Pro Black for… I purchased K-Vape Pro Black for $99.97. What a piece of you know what. It never heated any loose material enough, it would clog and the glass mouthpiece would burn my mouth. If I lived in the US I would take this terrible company to court. I told them this, and they sent me another one - this second device lasted 2 full charges then died with the same symptoms as above. Order number 1000362671 if you want to do your job, make contact with me or replies to the one of many emails that you have ghosted me. If you buy from this company who have reviews of 1/5 then its your own fault - you've been warned my me and the hundreds of other reviews online.
Chad
GBCbox Pro Failure Charging Issues Owned 3 Cbox pro. 1st one worked for 1 year no problems. Finally died so I bought a new one. It worked for 1 month and then would no longer charge. No red charging light. Contacted customer service and they sent me a new one under the warranty. The 3rd pen worked for only 2 weeks and then same problem no red charging light and wont charge. I didn't bother to contact customer service again. Instead I bought a new pen from another company. I wrote a review on their website and it was deleted in 5 minutes. They won't even show reviews to read less than 4 stars. Obviously, they have issues with faulty pens and hide any reviews showing their problems. Lost me as a customer forever.
Colombo Flavio
FRPerfect Hi. I use Ruby since almost a year. I started vaping with a Company product no longer existing (Vapour2 from Czech Republic). My experience with Kandy Pens is perfect. The flavor of my liquid is the best I get, compared to others battery makers. Customer service is ALWAYS reachable, for ALL request I had. Orders, technical assistance, return policy. It happened to me to send back three Ruby batteries. They cleaned them and sent me back. Please note that I live in the French Caribbean Pods sometimes get clogged. Batteries aren’t lifetime working. Are you surprised? Do you expect your home bulb lamp never burns? I’ll stay faithful to Kandy Pens. I buy directly on their Web site.
Terrance Chandler
GBBad Business Terrible experience I order their 24k series dry herb vaporizer in a white and gold. What I received was a silver and white none working product. Customer service line leads to a voicemail. Emails with customer support has been back and forth for 2-3 weeks of no help no apology for the inconvenience and refuses refund. As the owner of this company I would be ashamed. 100% do not buy product does not meet promise and is paired with sub par customer service.