Patrick Cahill
GBJamilette’s customer service was… Jamilette’s customer service was absolutely amazing. i wish i got to speak to her everytime i call in about my account. She was very professional and polite and knew how to resolve my issues. Not to mention you can tell by her tone that she was very welcoming from the very first second we got on the phone.
Daquan Caesar
GBJonathan was able to explain how the… Jonathan was able to explain how the payments were scheduled to come out and correct the dates for me. Very professional
Stephanie Flores
GBCustomer Service what I needed was simple but Jamilette still was a very big help to me, reassured me and had a very positive attitude and that's my main thing in customer service, your attitude.
ETava
GBTimeliness Kindness and Being a SME in this realm is required. My questions were answered before I could ask. Whatever clarification I inquired about, was notably provided. I felt confident knowing that my request would be handled- and it was in an extremely timely fashion. Thank you so so much for your patience, positive attitude and willingness to go the extra mile by providing me a safe space to learn.
Sabrina Oswell
GBI needed to make a one time payment… I needed to make a one time payment full payment for the month, and he helped stop the bi weekly payment from being withdrawn, he made my full payment for the month for the same day. Also, he helped extend my next due date due to my circumstances and explained the standing of my account.