Amanda
GBJamilette was great! Jamilette was great!! Handled my concern easily and quickly. Was very thorough in explaining the process.
Szilágyi Sipeki Nikolett Katal
GBThe lady I was talking with was very… The lady I was talking with was very helpful, and patient. I had a great experience with how my complaint was handled.
MARIA DERSCH
GBHere's my experience. I had a devastating experience happen to me and my account was completely drained, checking and savings. I knew I was behind on my payments when I finally was able to reach somebody. The agent assisted me and updated all of my information and did it in a very kind and gentle way. I'm back on track. It was handled very professionally and I appreciate the agents kindness.
Sabrina Oswell
GBI needed to make a one time payment… I needed to make a one time payment full payment for the month, and he helped stop the bi weekly payment from being withdrawn, he made my full payment for the month for the same day. Also, he helped extend my next due date due to my circumstances and explained the standing of my account.
Michael B
GBMarla was "Very" informative Marla was "Very" informative, she broke down what was going on & made me at ease at the end of the conversation. She was very polite and patient with me not getting what was going on, but at the end I understood. Thanks Marla for being so understanding!