No Response to Emails, Can't Pick Up Medication I'm disappointed because I really wanted this to work. I submitted a consultation and paid the fee. As promised, within 24 hours one of the dermatologists Dr. Chacon emailed me a treatment plan and sent the rx to my pharmacy. That's when the problem began. The pharmacy needed her approval for a 90-day supply of one medication. After a few days, the med still wasn't approved, so I replied to Dr. Chacon's email and let her know (the treatment plan says I can reply directly to the email). After a few days, still no response so I emailed careteam at docbright.com to request some help. Still no response. I haven't been able to pick up the meds that are available because it would void the money back guarantee. I wanted to warn others about my poor experience with DocBright.

First time ever try something like… First time ever try something like this. Thought maybe it could be a scam but after reading review here and figuring can’t lose sleep over 50 bucks decide to try it since booking at dermatologist has to long wait list. Anyway doctor wrote a bunch of recommendations after looking at my pics and give me prescription meds.

horrible customer service I did the full payment almost 2 weeks ago and heard back from their customer service. I emailed asking about if/what I need to finish in order to get my recommendation and I haven’t heard back from anyone. 2 emails and a few phone calls saying to email them and nothing. I really wanted to give this company a chance, but not hearing from them after reaching out multiple times is frustrating when I just wanted to get some help.

Good service first, then ignore Good service in the beginning, once you've paid. But on my second month, after numerous tries to get a refill never get any reply from this provider. They only have a single email for everything, no phone number, live chat etc. Missing my prescription drugs and have to go elsewhere and do it all over again Very disappointed and don't recommend to deal with.

Fast and super simple at a lower price… Fast and super simple at a lower price than an office visit. I've always just waited for things to clear up on their own due to price and the inconvenience of finding a doctor and scheduling an appointment usually a week or two in advance. I got a prescription same day and was able to get my face back to normal within just a couple days.