M G Morrison
GBYour website lists lymph edema therapy… Your website lists lymph edema therapy as part of your treatment offering but TODAY when I called to set up an appointment I was informed that "We don't treat lymph edema". I'd truly like to give ZERO stars on this review.
Margaret
GBGreat experience Adam Thomas has been fabulous. He started my therapy one week after knee replacement surgery. He has listened to me and challenged me all at the same time. I am four weeks out and walking the dog and driving. He is always on time and pleasant. A great experience.
Debbie Johnson - McTaggart
GBThe PT I had was excellent The PT I had was excellent, unfortunately she found another job. LUNA failed to took action upon her two week notice to take action to take to get another physical therapist so that I would get the ongoing treatment I need. I learned of this we they sent me a notice stating my appt was canceled. I've have now called and they're just now started looking for someone to treat me when they knew 2 weeks ago. Does Luna really care about their Patients??
Karen Peterson
GBI really appreciate the in-home therapy… I really appreciate the in-home therapy that Luna offers, and Cody is wonderful! He is prompt, knowledgeable, friendly, compassionate, listens well, and devises exercises that work for me and that help me get my shoulder movement back. We have done several sessions & I have never had such a good PT before, and would recommend Luna and Cody wholeheartedly.
Laney Podell
GBI would give Luna PT zero stars if I… I would give Luna PT zero stars if I could. A dear friend of mine was in hospital for over 1 month. Luna contacted us both about scheduling PT at my home ( where he is rehabbing). We both returned calls, over 2 weeks ago, and they said he wil start PT that week, as they’re finding Therapists. Since then? 1x per week, they text him saying they’re still looking for a therapist. What the heck? I’m doing PT and going to get him to my place. He’s been seeing a friend/therapist in the meantime, since Luna Therapy is a complete failure at their business. I believe that this company has the absolute worst customer service and booking services. I read the reviews, and the ones with 1 star all say same thing. They do not know how to do bookings, drop the ball, and are awful. They truly need to re-think their business and customer service model. Shame on Luna!!!