The product arrived in damaged package The product arrived in damaged package, after several weeks. The gel smells of pure bleach and it has burnt my gums and inside mouth after 1 use, used minimum amount of gel too as quite cautious. Contacted company on several occasions reporting the problem, with no response… Would definitely not recommend at all.

Order has not arrived Ordered in the middle of May and it still hasn’t arrived. I have emailed to asks or information but have received no reply. Was warned deliveries might be late because of the virus but this is worrying.

No confirmation of order I placed an order 6 days ago, the payment was taken straight from my account, However, I am yet to receive any confirmation. I have attempted communication 3 times through your “contact us” section online, i have had no response. I have order previously with yourselves and was very straight forward, which is why I returned as a customer. Going forward I would not choose your site or recommend.

order not arrived Ordered from USA around 21st June: it arrived at Heathrow on 25th June. It is now 11th July and tracking shows that it is still in London. I complained 2 days ago but it has still not arrived.

Definitely starting to see a difference… Definitely starting to see a difference in the colour of my teeth.. Have spent the last week perfecting how to apply this product so so carefully so not to allow it to come into contact with the gums as it burns so so badly. I have found that using a mouth guard (from a game of speak out) to open the mouth wide and applying the product to each individual tooth with a tiny brush the best way. Usually have to put cotton wool down the sides to avoid saliva running onto teeth. Works best with uv light and also 1 hour rather than 30 mins. I haven't found sensitivity a problem. Hope this review helps someone.