Terrible Customer Experience I was transferred to Nurx from The Pill Club and it has been issue after issue since then. They don't respond quickly. Once they charged me instead of my insurance and I had to go back and forth, cancel the order and start over, which took way longer than necessary and had me panicked I wouldn't receive my prescription on time. My next refill, they charged my insurance properly but took so long I ended being out of birth control for two weeks so I had to start over once I finally received it. I was supposed to receive one more refill before my prescription expired, got a message that it was being processed, then it was suddenly cancelled a week later and I was told I would have to do a whole new consultation (with a fee that is not covered by insurance!). Once again, they have put me in a position where I will not receive my rx on time. I will absolutely be canceling and switching to a different company. DON'T WASTE YOUR TIME!

Will not contact you if they can't fill! OR will wait until last minute to do so. I used them for about a year for my birth control. I recently moved states and updated my info ASAP. Unfortunately, they do not provide service in my new state..... they failed to mention that to me in time. Instead they canceled my prescription without notifying me AND told me they wouldn't ship a few days later once I was completely out of my pills. Thank god it was only birth control and not a life saving medication. The lack of care could have posed a serious health threat due to their negligence.

This company is a total ripoff This company is a total ripoff. They charge you $40 and tell you they will bill your insurance for any prescription they order. After you sign up they inform you that they don’t take “your” insurance with limited explanation. You then go to plan B (self pay). I have a prescription skin lotion I have used in the past and they would not issue a prescription for something that has worked, and is safe. Don’t waste your time.

Long time customer, love Nurx! I’ve been using Nurx.com after transitioning from The Pill Club like many other customers. I’ve never had any issues with Nurx not filling my Rx outside of my own forgetfulness. It always ships promptly, I’ve never had issues with communication, and I’ve even spoken with them about medication concerns, etc. Sure, they don’t send candy and stickers, but I don’t think that’s a deal breaker for most people? Those stickers and candy mostly got thrown out, so…? Anyway, I appreciate Nurx. I get a medication that would cost $75 if I filled it at my local pharmacy as they don’t accept my insurance and it’s the only BC I can take that truly helps my PCOS AND awful period symptoms. We appreciate Nurx in this house lol

Love it!!! They make it so easy to get great care, I do not understand why I did not do this before. I originally only wanted help with birth control but then I started working with my acne too and it has been a great experience. No scheduling doctor's appointments and taking time off of work. My skin has never been this good my entire life, and I just want to thank you Nurx for everything!