My family wanted peace of mind My family wanted peace of mind after our grandmom fell. We went with MobileHelp because they had good reviews. My family had a lot of questions and we needed help figuring everything out. Donna, Samantha, and Mark at MobileHelp were incredibly helpful. We went with the Micro and added fall detection. Grandmom is going to feel much safer knowing she can get help without using her phone.

Helpful, polite salespeople I spoke with Donna, salesperson, today about their service and got set up. She was very helpful and not pushy about other add-on services which is much appreciated. Everything offered is exactly what we needed for peace of mind. Many thanks!

Scott was excellent in sharing… Scott was excellent in sharing everything that was included and took his time explaining it to me as I am a senior citizen.

Your personnel on the phone was very… Your personnel on the phone was very knowledgeable and very informed, I was impressed. They did not transfer me to someone else and on and on. Great job. Eleanor Cantrell

Getting started. I received my unit today (on expected date) and got it setup. One problem I had was getting the lock box to open but a Customer Service gentleman walked me through an alternate method. Another was going through the test action where I ended up with a Help Wanted operator who resolved my mistake. Hope to do better next time.