It was an easy and great experience… It was an easy and great experience signing up with Mobile Help. The customer service rep was friendly, efficient, and helpful. Looking forward to my mom feeling more secure in her home.

Getting started. I received my unit today (on expected date) and got it setup. One problem I had was getting the lock box to open but a Customer Service gentleman walked me through an alternate method. Another was going through the test action where I ended up with a Help Wanted operator who resolved my mistake. Hope to do better next time.

Great deal for great service.... Choose MobileHelp based on online reviews. Found their website very helpful in determining which system would work for my 93-year old housemate. Then I reached out and talked with a representative who got me a great deal, verified my selection, and provided all the assistance I needed to start the service. I anticipate getting the system in a few days and will feel much safer knowing my housemate has access to emergency services when she is alone.

Scott was excellent in sharing… Scott was excellent in sharing everything that was included and took his time explaining it to me as I am a senior citizen.

My family wanted peace of mind My family wanted peace of mind after our grandmom fell. We went with MobileHelp because they had good reviews. My family had a lot of questions and we needed help figuring everything out. Donna, Samantha, and Mark at MobileHelp were incredibly helpful. We went with the Micro and added fall detection. Grandmom is going to feel much safer knowing she can get help without using her phone.