Use this service! I researched several alert services. Including making calls. Mark, my rep, was very nice, professional, informed. The equipment and service plan fit my needs. Simple to understand and move along.

Samantha was so helpful Samantha was so helpful in explaining everything. I selected your company when I saw the A+ rating with the Better Business Bureau and so many 5-star reviews. I look forward to receiving the equipment and getting it all set up for my 94 year old Mother.

My family wanted peace of mind My family wanted peace of mind after our grandmom fell. We went with MobileHelp because they had good reviews. My family had a lot of questions and we needed help figuring everything out. Donna, Samantha, and Mark at MobileHelp were incredibly helpful. We went with the Micro and added fall detection. Grandmom is going to feel much safer knowing she can get help without using her phone.

I received full information regarding… I received full information regarding the product and the cost. All of my questions were answered. I am excited about the fact that I will receive a lock box so paramedics will have access to my home without breaking down a door!

Getting started. I received my unit today (on expected date) and got it setup. One problem I had was getting the lock box to open but a Customer Service gentleman walked me through an alternate method. Another was going through the test action where I ended up with a Help Wanted operator who resolved my mistake. Hope to do better next time.