Excellent customer service… I spoke with their customer service team after my purchase. They called me because my transaction was flagged, but we figured it out quickly. They were very delightful and helpful with getting me the information that I needed.

Quality product that is lightweight and… Quality product that is lightweight and portable. I find it very helpful.

Highly recommend the light pad This is a GREAT product. I say that having decades of experience using a variety of light devices for SAD. My symptoms of SAD are greatly diminished with it’s use, most notable is an increase in energy and motivation throughout the day. I received the unit in perfect condition in a reasonable amount of time. Highly recommend it.

Great customer service I live in Alaska and often have packages arrive broken, so when my diffuser screen and light bulb were broken in one of my light boxes I wasn’t overly surprised. I contacted the customer service, and Beth quickly resolved the issue. Thank you again, Beth! I ordered the Two Pack Light Box Combo and would highly recommend this company and their products.

Return policy I have referred patients to Alaskan Northern Lights for the purchase of light boxes for 40 years as I've trust their product. Today I had the unpleasant experience of finding out that they do not offer prepaid return labels. Given that these lights are not inexpensive, it adds an extra obstacle to getting people to try them. I think for the price of the Box they could at least offer free returns. Not in conducive to people getting care.