Thank You ABC Excellent Service. A friendly reminder call when it’s time to re-order. Always has the products my Wife needs and likes. Great Customer Support and hassle free ordering using our insurance.

Top Notch Company This company has been nothing but fantastic to me. I had a stroke in my Spine on 09/05/23. That left me with the need for Catheters. They are on it. They know exactly when my supplies are running low and call me. Yesenia in the Billing Dept is as sweet as she can be. Knowledgeable, quick to respond and she listened to what I needed. They bend over backwards to help with anything.

Reconcile Mistakes quickly. When they make mistakes in my order they send out replacements right away and have me just put items back in the box and mark Return to ABC Medical and UPS picks up the box from my porch.

Always On Time Abc Medical is always on time when it comes to reordering catheters. I can always count on them to be there when I need them. I am always amazed at how quickly I receive them after my order has been placed. The staff at ABC Medical is always friendly and courteous when I speak to them. I don't know what I would do without them.

Keep your items until you have the replacement in hand They REFUSED To send me FedEx label for return. Stated FedEX had it. FEdEx showed up less than 2 HOURS after getting off phone with ABC and was told it would be 2-5 days before they showed up. I didn't even have things boxed up, but didn't matter as I FedEX had NO LABEL and I had repeatedly told ABC they could have their items returned when I received my correct items given the month-long fiasco from them! Against my better judgment, I returned the items when FedEx came back after several REPEATED calls to ABC regarding the shipping label. In the meantime, I had tracking for the corrected items. But GUESS WHAT!?!? THEY NEVER SENT THOSE ITMES TO ME- THEY SENT THEM BACK TO THEMSELVES!!! FORCED TO PAY OUT OF POCKET ELSEWHER DUE TO THEIR STUPIDITY!! BEWARE!!! YOU WILL NOT RECEIVE YOUR PRODUCTS!!! THEY ARE LIARS AND THIEVES!! I contacte my insurance to make sure that ABC files NO CLAIMS for the returned items and for the items they failed to ship as I REFUSE TO PAY FOR ITEMS NOT RECEIVED! WASTE OF YOUR TIEM!!! STEER CLEAR AND GO ELSEWHWERE!