Update: Ordering great, coupon code late... Revised: I do believe the 5% coupon credit was applied after writing this review. I received an automated message regarding a refund, but no explanation was provide. Thank you! Everything about ordering was great - the reason I gave a four star instead of a 5 is because I didn't get the 5% discount code until after I checked out-so I couldn't go back and use it on my order.

Incompetence Called to get two items. Gentlemen tracked the first item by name and then rang me up. I said I need another item. Because he totaled the one item, he had to create another purchase ticket. We started again at step one, the item name. Once we got that straight, we went on to item two. Again by name, he located the item and put it on the ticket. Now I give him all the payment info. He asks if the billing address is the same as the mailing address? Yes, I confirmed. He then proceed to tell me my items will be sent to Santa Monica CA. But wait, I live in Virginia. Oh, he said. Back to step one, again. I have received one item and still waiting for item two. It's very apparent these days that employers are hiring incompetent people. Buyer beware.

Your representative> Haley Your representative> Haley, made my day by helping me through setting up an account and ordering a much needed product! She was very professional and extremely knowledgeable!

Autoship has been great The autoship has been going well so far, but this last time, I didn't receive any notice about the shipment. Not that it really mattered, but I kind of like to know the money will be leaving my account ahead of time.

Had a great experience shopping with… Had a great experience shopping with Vitality Medical. Had a great selection, prices were decent AND I got my order super quick! Very happy.