Andy was fantastic Andy was fantastic! I called him Friday (12/17) about noon his time to order an indeelift. He had it picked up by FedEx (ground) by 1:30 pm for deliver by the following Thursday (Atlanta to Phoenix). The package arrived (to our pleasant surprise) on Monday afternoon (3 days early). GREAT JOB!

Great Customer Service. The item I ordered was temporarily out of stock. I was promptly informed of that situation via email and had all my questions quickly answered. Their estimated new delivery date was accurate- the item actually arrived a little earlier than estimated- and I even received a 10% discount on the price for my “inconvenience” I was very pleased with their excellent customer service.

My agency was in need of lifting… My agency was in need of lifting cushions for our EMS responses. Andy at Liveoak was great to work with. He has provided follow up service and parts/pieces after the sale, which is much appreciated. I will continue to utilize Liveoak for our lifting cushion needs.

Positive experience! Phone order after having my questions… Phone order after having my questions answered…. I was impressed by both the patience and expertise of the representative who handled the order. We look forward to receiving what we hope will make daily life with aging issues easier.

The order took forever to arrive and we… The order took forever to arrive and we were in dedsperate need of it, much longer than the time stated on the website. I ordered from LiveOak because your price was far better than Amazon's. However, the monitor was not what needed to be replaced; the transmitter needed to be replaced. Because of your return policy of nothing less than $30, I am stuck with a brand new monitor and don't need it, because my original one works. I think your return policy should be reviewed.