Diane
GBGreat experience in making phone order… Great experience in making phone order for Ideelift. They said the product would ship immediately. The person I talked to was well informed about the product and about the details for ordering and delivery. He also answered questions about using and servicing the product. I am happily anticipating the arrival of the lift tomorrow.
Parent caregiver
GBWasn’t in production any longer I ordered a product they offered online. They then notified me it was no longer in production and offered to switch me to a similar, but less desired product. I requested my monies to be refunded. They did refund me promptly
Susan Countess
GBThis Thing Works! I use a wheelchair and am a 78-yr-old woman. I cannot get up if I am on the floor. The IndeeLift works as advertised (got on the floor and tried it) and I felt confident using it. No more arguments with my 75-yr-old spouse. No more 911 calls. The only negative I can say is where do I put it. It's big and somewhat ugly, well, industrial looking. It is a very good purchase for me. It arrived on time and was simple to assemble.
/ Caretaker
GBThe order took forever to arrive and we… The order took forever to arrive and we were in dedsperate need of it, much longer than the time stated on the website. I ordered from LiveOak because your price was far better than Amazon's. However, the monitor was not what needed to be replaced; the transmitter needed to be replaced. Because of your return policy of nothing less than $30, I am stuck with a brand new monitor and don't need it, because my original one works. I think your return policy should be reviewed.
Sharon
GBI’ve been looking a long time for a… I’ve been looking a long time for a solution to help my husband up when he falls. Most products are very costly. The ResQ steps are our perfect solution! He has paralysis on one side but has no problem getting up with the steps. Now I don’t have to call for assistance and wait for help to arrive. I even recommended them to his neurologist. He looked into them immediately because he has several patients with the same issue. Save some $$$ and purchase here instead of Amazon.