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Trustify360 - Default Title

iHealth Labs

880 W Maude Ave, 94085, Sunnyvale, United States

http://ihealthlabs.com

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4.60

Based on 20 Reviews

90.00%

0.00%

10.00%

About iHealth Labs

iHealth is dedicated to empowering healthier lives. As a pioneer of digital health from Silicon Valley, iHealth was founded in 2010 and launched the world's first Bluetooth-connected blood pressure monitor that worked with iOS devices. Through more than a decade of development, by integrating its FDA-approved, award-winning consumer medical devices and remote patient monitoring platform, iHealth has established a digital health ecosystem, the Unified Care model, for healthcare providers to manage chronic diseases remotely. To date, iHealth is one of the top brands in digital health & wellness and has expanded its Unified Care model to 13 states with significant clinical outcomes in hypertension and diabetes management. During the first year of COVID-19 pandemic, iHealth was actively supporting the fight against COVID-19 by being one of the leading manufacturers of thermometers, shipping millions of them to its customers. On November 5th, 2021, the U.S. Food and Drug Administration (FDA) issued an Emergency Use Authorization (EUA) for over the counter (OTC) sale of iHealth's COVID-19 Antigen Rapid Test. iHealth has since been a major supplier of at-home tests to the federal government, state governments, nonprofit organizations, and individuals.

Contact Info

http://ihealthlabs.com
880 W Maude Ave, 94085, Sunnyvale, United States
support@ihealthlabs.com

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Kewanda was amazing with her support… Kewanda was amazing with her support and got me connected right away! Thank you so much!!!

Great service I have had iHealth products for some time now. I have Their PB cuff and pulse ox meter work great. So I recently added the iHealth Nexus Pro scale. Well upon arrival I could not get it to work so off to the phone I went. Where I met my new friend Kiwanda a very nice a helpful person, however we were not able to fix my problem and we determined the scale may have a problem so a return was in order. Long story in between with UPS but, I got the new scale today, but I needed to call iHealth again as I was having trouble so with Kiwanda and some backup help from Dave we got it figured out lol operator error on my end I was picking the wrong scale in the app my bad. But throughout all of this the reps at iHealth were very nice and Pleasant any very patient with with me. Thank you ihealth Kiwanda and Dave

WOW!!! Great customer service WOW!!! Outstanding customer service! I nominate the customer service representative & entire department including training & supervisory staff for this company’s “Highest Award”!!!! Amazingly quick response to my information request. I use the I Health BP Heart Model 550BT. This product is a Very Reasonably Priced personal medical device with Highly Advanced Technology; A True Life & Game Changer for all heart patients, like me. It is so easy to set-up, not complicated to use, received proper size cuff AND NO PAPER BLOOD PRESSURE LOG is necessary anymore!!! I can send all BP readings to my cardiologist. AWESOME Staff, Technology, Product & Company!!

Great customer service, great product! I purchased my monitor in August 2023. The armband was defective, and needed to be replaced. Customer service was fantastic! I provided them with a copy of my Amazon receipt and they sent a replacement. I like the unit. It's easy to use in the app is great for tracking my info.

Had an issue with a blood pressure… Had an issue with a blood pressure monitor. I had the opportunity to work with a customer service employee by the name of Jade. Very professional and went above and beyond to replace my unit. Not much more I could say except very happy with the way customer service handles my issue. Thanks again.

iHealth Labs

http://ihealthlabs.com

About iHealth Labs

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Contact Info

Ron Cole

Robert

D. Gerald

Karen Guarnaccia

Michael Cronin