Parts order So grateful for the wheels now my resident does not have to struggle to walk anymore. It took a long time to get here. They are also a little pricey. They should of had a discount for buying two wheels. We wished it was a faster postal delivery.

bough a seat upholstery tried to use a… bough a seat upholstery tried to use a credit card it did not except the card so i did a second card received 2 items went for a return for the second item and as of now it is still in review 504 3/14/24 no problem with the item just would like to get a refund for the second one my problem is the refund process bough item around 3/4/24

Bad Customer Service We ordered a replacement seat for our wheelchair and the good news was that it came quickly. The bad news is it’s the wrong size. We have reached out several times to customer service and they will NOT respond. Thanks but NO thanks

So helpful! I was in need of a walker and spoke to HME Medical Shop thru online chat and then called on the phone to place my order. Both representatives were very helpful and and showed a desire to help which is sadly lacking in so many businesses today. I am so glad to do business with them!

I will never purchase anything from… I will never purchase anything from this company again due to the fact I was mis-informed when I inquired about a product. Description on their website stated there were -2- pieces per item but customer service told me to I needed to order a qty. of -2- to fulfill my need. Got my pkg. & had a qty. of -4- items instead of -2-. Contacted customer service & was told their warehouse must have over-shipped & I could just keep the extra. I ordered a qty of -2- & paid for them. They will not give me a refund for the extra item I ordered since they state it's an over-shipment, now I'm stuck with an extra pair of grips that I don't need & I'm out of over $25. Terrible way to deal with a paying customer!!