My Honest Opinion of HCD I had an extremely hard time getting started because HCD kept contacting my mother instead of me. I don't know how they got my mother's phone number to begin with but I kept calling and leaving messages and I talked to representatives several times and told them to stop contacting my mother. HCD continued contacting her, to say the least it was very upsetting. Now that this issue was corrected (I hope) I am very happy with my first delivery and product, just need to tweak it a bit and it will be great. It will be so nice not to have to go to the store and purchase these things.

Customer Service is HORRIBLE!!!! Customer Service is HORRIBLE!!!!! These folks know nothing.They cannot tell me if a shipment went out nor will they tell me the tracking number. This is HORRIBLE company to deal with. Take your business somewhere else, you will not be satisfied with these folks. ITS A FREAKIN JOKE!!!!!!

Disappointed My mom has been a costumer for years. Up until now we were very satisfied! We got supply after MONTHS of waiting! Package received today( FED EX service ) box was open barely any tape used. Please get better. I could not recommend you in good conscience anymore.

Complete incompetence Complete incompetence, I have sent texts to them with absolutely no response. My last shipment took a month to get to me, other shipments had the wrong supplies, especially when I'm not a man. I have multiple schlerocis and my bladder doesn't always give me notice that I have to go and nothing they've sent has worked out. ABSOLUTELY WILL NEVER RECOMMEND THIS COMPANY DON'T WASTE YOUR TRUST HERE.

If I could give them a 0 I would If I could give them a 0 I would. Ben, the agent, flat-out lied to me claiming they were waiting on insurance pre-authorization, when in fact they never requested one. Also claimed it was being held up because Optima changed its name to Sentara. More BS. All of these DME's are bad. This one is the worst.