I think the company knows that they mass produce defective units. The company must have purchased defective battery units. I purchased the original unit in Sept 2020. It never held a charge very well. At first I would get 3 or 4 cleanings between charges. Gradually I would have to charge the unit more and more often. After charging, the battery life indicator would incidcate a full charge. After approx 13 months of use, after fully charging it, the indicator would only indicate that the unit was only half charged. Then within a few after that the unit would not charge at all. t was still under warranty so I went online and was able to get a new unit. This worked fine for a week or so. At that point it would only indicate a half charge after. I have recontated the company and they are sending me another new unit. That should arrive in a few days. think the company ordered defective battery units from whomever they contracted the battery units from. I am not commenting on how well the unit cleaned. I have no complaints about that. I assume that the ozone killed all the bacteria. It is just that the unit as a whole turned into a piece of crap. Very expensive door stop. I think the company knows this because both times I made a claim for a new unit, they required absolutely no verification and I received emails within a few hours saying that I was eligible for a new unit.

Easy to use and it really helps with… Easy to use and it really helps with the mask and tube cleaning. Just remember to air out the tube and mask after you use it. It will have a smell for a short while then it goes away. For the money, it is better than the big tank container and costs a lot less plus if you use the other one a lot of the Cpap machine companies will not cover the warranty because it messes them up and breaks down the seals. where this only cleans whats needs to be cleaned. Just remember to wipe the mask down every day because of the oil on our faces that we leave on it. Will buy it again when this one expires.

The connection between the hose fitting… The connection between the hose fitting and the bag can be a real problem. Be ultra careful when removing the hose or you will pull the fitting out of the bag. We cut some thin vinyl and reinforced the connection. We are still ultra careful when removing the hose. The hose fitting needs to be redesigned with a wide flange to sandwich the bag material on both the inside and outside. This would then solve the problem. That is our only complaint. Otherwise our rating would be 10 stars.

I’m very happy with my unit I’m very happy with my unit. It’s easy to use, travels well, I feel more comfortable that my equipment is being cleaned sufficiently. Customer service was professional and pleasant to interact with.

It was fine in the beginning It was fine in the beginning, but then it stopped working. It won't take a charge. I tried to charge it for a while, but it doesn't work. I need it to clean my bipap mask, hose and water chamber. I bought it to help me keep it clean. Now I still have to wash it by hand, it's a pain in the rear. I paid good money for it, I just hope they will replace it.