Bad Batteries with Virtuclean 2.0 I've had my Virtuclean 2.0 replaced about 4 times so far and all of them did not hold a charge after a day or so. I'd give this a 1 star but gave them the extra star for their fast replacment service.

My first on the fan stopped working My first one the fan stopped working, they sent me a new one it kept turning off, they sent me a 3rd one and it worked for about 6 months and it started not turning off and it wouldn't cycle, the display would drop to 27 minutes and in 35 minutes the battery was almost dead. I had to set a timer so I could turn it off after 30 minutes, one day I forgot and it killed the battery. I plugged it in till fully charged, the dead battery must have reset it. Now it shows a QR code and it started cycling on and off so it only uses 1 bar on the battery but it still won't shut down shows 27 minutes on the screen and it will run till it's dead. Customer service was very nice, but I wasn't about to call them again

The level of service was not work the… The level of service was not work the money. They came saw the job then quoted for it. The job was not done in time and to a clean standard we was then told we more time is needed at more costs. We was then treated action for balance to be paid without addressing they outstanding issue. Would not use this company again.

The connection between the hose fitting… The connection between the hose fitting and the bag can be a real problem. Be ultra careful when removing the hose or you will pull the fitting out of the bag. We cut some thin vinyl and reinforced the connection. We are still ultra careful when removing the hose. The hose fitting needs to be redesigned with a wide flange to sandwich the bag material on both the inside and outside. This would then solve the problem. That is our only complaint. Otherwise our rating would be 10 stars.

Virtuclean makes my life so much… Virtuclean makes my life so much easier! I cannot recommend it highly enough. So much easier than washing in the sink and drying for hours. Hook it up, turn it on, done in 35 mins. And I love that it can be used while charging. Huge plus!