Awesome customer service! Great product. Awesome customer service. A battery problem with my initial unit was quickly resolved after calling customer service, and a new replacement unit was promptly shipped to me. Very happy with the product and the service!

The Virtuclean is easy to... The Virtuclean is easy to use. I like that it is not bulky; easy to store when not in use. Material indicated that it would go 7 cleanings on one charge. I got only 6. BUT this may be because I used it as is and did not charge it up fully before using. This may have been obvious but it showed full, AND the material did not say to charge it before use. I suggest that the written material make this clear, either way.

Unhappy owner …..I received a virtu clean for a… I received a virtu clean for a Christmas present and loved it. Then, I convinced my daughter to purchase one. Her charging cable stopped working. I have emailed, and called seeking a replacement. To date, no one has returned my calls or responded to my emails. This lack of communication does not cause you to feel good about dealing with this company. At this point, her virtu cleaner can not be used. How might I resolve this matter?

Poor customer service While the product has worked for me, I gifted it to my daughter. The charging cable stopped working for her. We have emailed and called the company. No one returns our calls and when you do reach one, we are transferred to an answering machine. When the product doesn't work, it appears there is no help. What can be done?

VirtuClean 2.0 battery will not hold a charge My Virtuclean 2.0 has been replaced three times and I just made another claim. None of them would hold a charge. I plug it in to charge it and indicates a full battery. When I turn on the unit to do a clean the battery is dead. Very dissatisfied!