I purchased 2 knee braces 2 weeks ago I purchased 2 knee braces 2 weeks ago. I called to return them since I ordered the wrong size, I spoke to Amanda twice now with no RMA response Your return department is dragging their feet. I am calling the BBB and expressing my disappointment, Its been 2 weeks with no communication from Alimed. All I want is to buy the correct size.

Dissatisfied customr I would give Alimed 0 stars if that was an option. Website did not indicate proper shoe sizes for purchase of insoles. The representative I subsequently spoke with, Henry, sent me the wrong size. I purchased my insoles at a lower price with no shipping charges either. I am very disappointed with the inconvenience of dealing with Alimed and will probably not return as a future customer.

Impossible to return Bad advice on sizing from their customer service. I kept ordering until I got the right size. When I requested authority to return the two finger splints that didn’t fit, they never responded. They will not allow you to return anything unless they give you specific permission. Now I am stuck with $78 worth of splints that I can never use..

The picture for hand cuff for walker… The picture for hand cuff for walker very deceptive, we thought was plastic and ended up just sheepskin like wool and a strap, we had to open to see what it looked like and tried to return it and was refused because of it being opened and it being a medical item.. Need to have better description of items. $32.00 wasted 10.00 which was shipping

Won't allow return. Ordered left and right walker splint for family member. Alimed would NOT allow me to return the unused product - said the box had been opened. How are you supposed to check it without opening the box? Will never order from here again and urge others to reconsider.