Horrible, Uncaring Customer Service Horrible, uncaring company. Tired to ask a question about an expensive product and and finally got an email from a "Kylie" telling me that I had to have my physical therapist call them! Honestly, if Alimed doesn't want to sell to patients then take your website down and only sell wholesale. Further, her answer was uncaring, almost like she enjoyed passing me off. Thanks, Kylie, for making my day as a disabled person just that more difficult.

Whenever I place an order with Alimed… Whenever I place an order with Alimed it is acknowledged right away. I don't seem to have many issues as far as backorders. We have our items shipped to Toronto, Canada and everything is always seamless and we receive our orders on a timely basis

Very poor customer service Ordered two thumb braces. The elastic started to separate after two wearings on one. Sent an email to customer service requesting a replacement. They replied they would send my claim to their “returns team”. It is now a month later and I’ve heard nothing even after several emails inquiring about status. Some of the worst customer service I’ve had. Will never purchase from here again. I expected a lot more for the price of the items.

Always great prices and quality products! The holiday season isn't the best time to need medical supplies delivered timely. They did their best and we got what we ordered. Always great prices and quality products!

International purchase This purchase was for my cousin in Egypt, I just wanted to make sure that she is happy with it before I did the review. She is very happy with the Alimed Tibial fracture brace, the product is great. I just want to thank the company for great customer service. A special Thank you to Miss Robin Germain from International sales for her assistance. Thank you Alimed