WORST PLACE EVER During the exam, my lenses became fogged up to the point I couldn't see thru them. Optometrist kept on going as if everything was normal until I literally got up and walked outside to get the worker back inside the store. He was on his cell phone outside the double doors. I asked him to clean the lenses, and I am convinced this tainted my final prescription. Instead of giving me another exam, I e been ignored since January!! I was told I would receive a phone call when the contacts came in so I could do a fitting. I NEVER GOT THE CALL!! So I came into the store this morning, and sat there for 35 minutes being ignored.. You tell me 20/20, what TF am I supposed to do to get my ŒQ1 ordered??!glasses prescription

First off I will give credit to the… First off I will give credit to the location I went to, great staff and very friendly. My good experience ended there, I went back a week later to get my prescription and the company had been removed from the site and replaced ( this did not bother me it happens ). I was told by the new company they were not sure how to contact the company for a copy of my medical records. I left and realized I had received an email letting me know I could retrieve my records through an email request to the address MedicalRecords @ for2020now.com( the review does not allow email so minus the spaces) . I emailed the provided email (double checked my inbox it was sent) never to receive a response. At this point I looked up the company online and requested through their online portal a copy of my records at the website for2020now . I was sent a link to a corrupt webpage (501 error). I want to be specific because the company looks to refute all poor claims by pushing the experience on the site where the appointment was done. My experience there was great, the inability to gain access to the record and prescription I paid for. The inability to answer emails or requests properly shows a level of disfunction that is not confidence inspiring. Companies concept is great, I hope someone else can do it better. I’m addition … in the review reply they insist again the location is at fault. Or at least imply by the insistence of it being mentioned. It was in Mooresville, nc on 03/10/2023…

Do not do any business with 20/20now, the owner is such a horrible and greedy for looking for only your money. He is such a Scamer They don't care if your eye exam patients are waiting for long or not. Even they are using Drs as their slaves either, one Dr need to see the patients 30-50 per day and pay hourly only. They're solely focused on extracting money from your pocket for their own gain. Here's my warning: Do you really want to sign a contract with this company? Then ask for the termination terms first, read them carefully, and make sure you understand the refund clauses before you sign anything. Otherwise, they might interrupt your eye exams, unilaterally terminate the contract like they did with me, and then do everything in their power to take your money. I paid $22,000 for only the set up fee and they stop the serives after 15days because I keep complaining to them stop calling and forcing me to purchase eye exam equipment from your company in the 6:00 am in the morning, and also in the contract they promised and hooked me up eye exam will be provid from 20/20now company like Mon to Sat, 9:00 am to 7:00pm, but once I tried the business with them, every Monday is closed, and plus even other days are all only available 10am to 5pm, not only that, they allow me to make an eye exam appointments only one hour slot, not possible more than that. so I keep asking when your company can provide better or turn the promise service days and hours, than owner said I naver promised anything. Wow~ I keep complaining about the contract, your company said if there's any Dr's schedule changes will notice with written in 15 days before, but I naver got it. the owner of 20/20now keep putting the ridiculous excuses and instead of trying solve this issues, he sent me the termination contract, so I asked him what about my money for set up these? He said I signed it 1/15/2024, so he can not refund even single penny. He keep saying it is over the 60days thousand times (watch out guys, there is somthing behind with 60days) actually they start to provide the services 3/1/2024 and inactivate my account 3/16/2024 without my termination agreement nor refund process. Wow~ I naver expect that I have to pay to this greedy grandfa $22,000 with 15 days services. Now I report them to the FTC and BBB. I hope they can help me to get my money refund from this theft. I hope there's justice and karma. Sincerely I hope you don't end up a victim like me. P.S In the contract, they said they will pay the sublease fee to my pracrice 17% of eye exam fee volume, but they keep hiding the invoices and never pay it either.

Great communication, excellent bedside manner Dr. Pandit does a fantastic job going over the findings with the patients, to the point that you forget he is located remotely. It is evident that he takes time to review the chart and goes the extra mile to relate to our patients!.

Poor eye exam I paid to have my eye exam. Which after I got.my glasses I find out they are 50%off had to pay for a 2nd eye exam and have new glasses done asked for a refund do to there where so off and I felt I had to pay again for the correct prescription. It was the prescription that your doctor did that was 50 percent off. He also claimed I had to go to a specialist because of something wrong went to my regular eye doctor and they looked at your prescription and the right one which was 50 % off to what my eyes are. The place I had do my glasses where nice enough to redo my new prescription that is correct. So I asked for a refund they say they will call and talk to me about it. But they have ghosted me. I was there on Saturday the 7th 9f October when I got there they said the technician went home sick but that they still do my eye exam. They could have called me It was at durham north carolina. I broke my glasses I live in minnesota so I went to eyemart express but I now find out that 2020now is who you pay for the eye exam. I know 2020now took out the payment I was talking to eyemart in North Carolina Durham. In minnesota I went to my regular eye doctor who I had to pay. I dont know the doctor who did it. But I know that you took out the money for the eye exam. I have been waiting since early November for you to contact me. And you have ghosted me. So if you want to you can call me.