Mary
GBI received the wrong product I received the wrong product. I called, emailed, sent pictures and followed up for my refund many times with no luck. Finally I had to dispute the charge with my credit card company. My experience was horrible and their inability to solve a simple issue was very frustrating!
Barbara Fralish
GBI am very thankful that my order… I am very thankful that my order arrived today within a great time frame. I do agree that the customer service is very slow and non-respondent. But maybe we should cut them some slack during this crisis . Looks like the earlier reviews were great.
Stefanie Paul
GBMinus 100 Maybe reviews ought to allow us minus stars. This is my minus 100 review. One review said exactly what happened to me. Told them not to send it, sent it and now here we are me, 65 with metastatic breast cancer and my husband 68 with arthritis having to move this huge box onto the porch (FedEx doesn't come) off the porch, on again. Someone tried to steal it posing as FedEx which I was relieved about cause it was gone and now this morning it is back. I have spent hours on the phone with abc and they NEVER follow through. So done with them. My advice, find a local med company with good reviews
Kelly Cowling
GBBad bad people. Stay away! I ordered surface disinfecting wipes based on the description as 50 count. They sent me one count. When I contacted them about the discrepancy, Serfinity stood by sending me one wipe for $9.95 plus $4.95 shipping. Serfinity practices deception and price gouging in the face of a public health crisis. Bad bad people. Stay away! UPDATE: Vendor – thank you for apologizing for the “confusion.“ I have been unable by phone, email, or your website to get instructions to return this item. Please back up your apology by telling me how to return this item for a refund.
Gaurav Kumar
INSerinity Medical was really help full… Serinity Medical was really help full to me they delivered the item on time and I really appreciate that I will ref Serinity Medical to my friends and family ….Keep up the good work like that...ALL THE BEST...