Anyone else find it weird that Snug App… Anyone else find it weird that Snug App had a handful of positive reviews in 2019, then one or two in 2020 through 2023, and suddenly beginning at the end of 2023 (Nov/Dec) and beginning of 2024 they have like 25 five star reviews? Someone trying to make their app look better than it is perhaps?? I signed up for Snug this weekend (free account), and my “emergency contacts” I put in have yet to receive the notification they were supposed to receive that they have been added (3 days later). I have not yet received a single text from Snug, or any confirmation that I am set up with them, though I have been checking in every day since I signed up three days ago. Tomorrow I will “skip” my check-in to find out: Do they actually text you to remind you? Do they actually contact your emergency contacts? Right now I am fairly dubious, based on the reviews I read and their (lack of) action so far.

Must Have App If Living Alone I’ve been with these folks for well over a year and I have had NO COMPLAINTS..! Great app for anybody living alone and a must have if you have animals (especially dogs). I have had most reasonable response time from the creator/staff for specific questions for positive resolution...! The ‘extra’s’ offered are reasonably priced if you want human interaction with your family/friends. Load it, try it,...you’ll feel a most reassuring feeling of being SNUG,..every day thereafter..!

This should be 0 star This should be 0 star, not even one. I paid $99 for the so-called 'Dispatch plan' but I hadn't gotten any confirmation email or text message nor had my emergency contact. Eventually I have received a link to log into the customer portal, but it doesn't have anything beside my current plan, the price I paid for it and the expiration/renewal date. It doesn't provide any means of communication. I can only add another payment method and sign out. I am not sure why it's called a 'portal'. It's only a fancy looking app. There is no way to communicate with anybody. I think it's only one person who pretends to have an office or any means to 'dispatch' anybody even your emergency contacts. It's a sham.

I absolutely love this app I’m a… senior, and I live alone, and I love this app I absolutely love this app I’m a massage therapist and a senior 55 years and I live alone. One of my clients told me about the app and I shared with all of my family and friends. I absolutely love this app. It is a great piece of mind for me and my family and friends.

Happy Customer I recently got the Snug app. I have the free option where I choose one time to check in every day. I've been using it about a week or so and one time I intentionally did not check in to make sure my emergency contacts were notified. Exactly 10 minutes after my check in time that I did not check in, on purpose, Snug texted my emergency contacts. So far I am very happy with the free option of one time check-in via text messaging. Eventually I may go to the pay option where they will contact you via a dispatcher and if they don't hear from you they will leave a voicemail to your phone. If you do not call them back then the dispatcher will contact your emergency contacts twice. Either way I am pretty happy with the snug app and I'm going to stay with them for the foreseeable future. I live alone and I have a pet so having this feature gives me peace of mind. Please give them a try.