Does Snug work? For me, YES!! I have used Snug free app for many years. I use option to checkin once a day (a.m.). Two weeks I forgot to checkin by my preselected time if 9 a.m., Snug promptly texted a reminder to me followed up by texting my emergency contacts. I feel safer knowing that Snug will contact these people if I don't checkin and at last resort notify police/fire. Snug also provides option to cancel checkin for a period of time. For example, going on vacation or in hospital. I have recommended Snug to many of my friends. It works for me! Susan Perry

Great app - nice to feel safe at home! I love the Snug app. It allowed me to have several check in times each day and it has notifications to remind me to check in. I appreciate having the peace of mind from knowing that my emergency contacts would be called if I didn't check in. Their customer service is very responsive and super nice folks.

On my own but not alone I love Snug. I am 68, live alone, and work part time. So I am often on my own. Snug works so well that on the rare occasions when I don't check in because my phone battery dies or I oversleep, the operators are on it in minutes; on the one occasion where my emergency contact did not respond, I was visited by local law enforcement. I felt embarassed for wasting his time but comforted beyond measure. The officer immediately assured me that it was not a waste of his time.

Snug Safety seems wonderful so far Snug Safety seems wonderful so far. I signed up earlier this week for the free service and have so far "checked in" for 2 days and I feel much better about living alone.

Great App - Very Poor Customer Service The app works perfectly and the dispatch service is super vigilant. But if you call customer service you must leave a message and they don't return your calls. If you send an email, it will likewise be ignored! It's incredible that a company would produce such a great product and then ruin their reputation with dismal customer service.