Does Snug work? For me, YES!! I have used Snug free app for many years. I use option to checkin once a day (a.m.). Two weeks I forgot to checkin by my preselected time if 9 a.m., Snug promptly texted a reminder to me followed up by texting my emergency contacts. I feel safer knowing that Snug will contact these people if I don't checkin and at last resort notify police/fire. Snug also provides option to cancel checkin for a period of time. For example, going on vacation or in hospital. I have recommended Snug to many of my friends. It works for me! Susan Perry

My experience with Snug has been great… My experience with Snug has been great so far, it always works well for us, and customer service has been good! I love that it's free to use it's basic function, and when we've tested it, the app always contacts the emergency contacts as it should.

Anyone else find it weird that Snug App… Anyone else find it weird that Snug App had a handful of positive reviews in 2019, then one or two in 2020 through 2023, and suddenly beginning at the end of 2023 (Nov/Dec) and beginning of 2024 they have like 25 five star reviews? Someone trying to make their app look better than it is perhaps?? I signed up for Snug this weekend (free account), and my “emergency contacts” I put in have yet to receive the notification they were supposed to receive that they have been added (3 days later). I have not yet received a single text from Snug, or any confirmation that I am set up with them, though I have been checking in every day since I signed up three days ago. Tomorrow I will “skip” my check-in to find out: Do they actually text you to remind you? Do they actually contact your emergency contacts? Right now I am fairly dubious, based on the reviews I read and their (lack of) action so far.

Great app - nice to feel safe at home! I love the Snug app. It allowed me to have several check in times each day and it has notifications to remind me to check in. I appreciate having the peace of mind from knowing that my emergency contacts would be called if I didn't check in. Their customer service is very responsive and super nice folks.

This should be 0 star This should be 0 star, not even one. I paid $99 for the so-called 'Dispatch plan' but I hadn't gotten any confirmation email or text message nor had my emergency contact. Eventually I have received a link to log into the customer portal, but it doesn't have anything beside my current plan, the price I paid for it and the expiration/renewal date. It doesn't provide any means of communication. I can only add another payment method and sign out. I am not sure why it's called a 'portal'. It's only a fancy looking app. There is no way to communicate with anybody. I think it's only one person who pretends to have an office or any means to 'dispatch' anybody even your emergency contacts. It's a sham.